Billing assistance is given to the patients at every stage of their stay in the hospital. A billing counseling is done immediately after the admission. Two types of bills are generated in the hospital viz:

Interim Bills are usually generated every alternate day. The interim bills will give you an idea on the hospital expenditure as on that day and the amount outstanding in your account, if any. In case of outstanding you will be required to settle the same within one day. The bill will be sent to your room. You can contact the billing department if you require any clarifications on the bill details.

At the time of discharge, we will generate the final bill. This will consider all the interim bills and the advance deposit paid. Please remember that the advance deposit can be adjusted only against the final bill and not against the interim bills. The refunds are made at the time of discharge, once the patient shows his identity proof (passport) at the admission counter.

The refunds are made by cheque only and in the patient's name. They are processed within 7 days of discharge and can be sent by courier if required.

At times a patient may require a transfer from his ward; either from a higher class to a lower class or vice versa.

In case a patient requires transfer from a higher class to a lower class - this will depend on the request for the same and the availability. Also, the approval of the Medical Social Worker would be required. Please note that no patient shall be downgraded while in the ICU. Also, the downgradation will have effect from the date of approval of the request.( not the day of admission )

Transfer of a patient from a lower class to a higher class, will depend on the patient / relatives request for the same and the availability of the wards in the specified class. Kindly note that in such cases, the upgradation will take effect from the date of admission.